Shipping policy

🔥 Shipping Policy

Order Processing Time

All orders are handmade to order. Please allow 3–5 business days for processing before shipment.

Shipping Time

Estimated delivery time: 15–20 business days

Please note that shipping times may vary depending on your location and external factors such as customs or carrier delays.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.

Delays

Due to the handmade nature of our products, orders may take slightly longer than standard delivery times. We appreciate your patience and understanding.

Lost or Delayed Packages

If your package is significantly delayed or lost, please contact us at:
supportoxxen@gmail.com
We will assist you as quickly as possible.